Terms and conditions

General Terms and Conditions (GTC) of Frederiqua de Silk EU s.r.o.

1. Applicability

The following terms and conditions apply to all orders in the online-shop of FDS accessible under frederiquadesilk.com and fds.style (“website”). You can save and print these.


Terms and conditions contrary to or deviating the following Terms and Conditions shall not apply.

The version of the Terms and Conditions that will apply to your order will be the one on the website at the time you place your order.

 

  1. Contractual Partner

Your contractual partner in the online store is:


Frederiqua de Silk EU s.r.o.
Míru 9/5, Duchcov, 41901
Czech Republic
Tel.: (+420) 725-584-754
E-mail: chill@fds.style
www.frederiquadesilk.com      www.fds.style



(hereinafter “FDS“).

3. Conclusion of contract

In order to carry out orders in the online-shop, a registration via online form on fds.style / frederiquadesilk.com in order to process data in respect of your online-shop registration is required. FDS is not obliged to accept the registration of a customer.


You are responsible for the accurate and complete disclosure of the necessary personal data.

The given data is used for sending newsletters and information about new collections. Data is passed on to third parties only for payment purposes.


When using the online-shop you will be asked to make an offer (the “order”) to enter into a purchase contract. By sending the order, the contract is not yet concluded. You will receive e-mail confirmation (order confirmation) that your order has been received.

The contract with FDS is concluded once your offer has been accepted (FDS confirm the dispatch of the product via e-mail). In this order confirmation, the relevant data of the offer will be evident. Upon receipt by FDS the data you have declared becomes a content of the contract.

The contract data and text are stored by FDS in order to process the contract.


4. Language

Treaty language is English

 

5. Orders

FDS offers various goods via the website. In the online-shop you can order all goods, which are marked as “available”.

 

The individual product descriptions can be taken from the website. You may put the goods into your shopping cart and submit the order at a later date. Therefore the final verification, whether a product is available doesn’t take place until you initiate an order in the online-shop.

 

The prices displayed on the website do not include shipping costs (see paragraph 8). The price that will apply to your order will be the one displayed in the online-shop at the time you place your order. All prices are in EURO. FDS reserves the right to correct obvious errors.  

 

All offers and promotions in advertising and the online-store are only valid while supplies last. There is no obligation to keep the deals available.

 

All goods are sold only in common household quantities.

 

  1. Types of orders

After you placed the desired goods in the online-shop in a virtual shopping cart, you have the option in the virtual shopping cart to verify, modify and/or confirm your selection. Then you can enter the billing and (if differing) delivery address. In a further step, you proceed with the payment. At the end of the ordering process, you will receive a summary of the goods for a total price and a declaration of the shipping costs. By clicking on “BUY NOW” you are sending a binding order.


You can also place orders by telephone or e-mail.

 

  1. Deliveries

Unless otherwise agreed, the goods will be shipped to the shipping address provided by you. Changes of address must be communicated to FDS immediately.

Delivery takes place in all countries of the world.


The fact that the billing address is different from the shipping address does not change the contractual partner. The obligations of FDS will be fulfilled with regard to the billing address.

With the payment methods “invoice” and “debit” it is not possible to enter a delivery address different from the billing address.

 

The obligation to deliver is omitted if FDS is not supplied correctly and on time (despite the proper cover transaction) and/or FDS is not responsible for the unavailability; FDS will inform you immediately.

 

  1. Shipping terms and costs

The order will be shipped 5-10 days (except weekends and holidays) after order acceptance. Should the goods not be available immediately, a 30-day period is at any rate maintained for shipping or you will be informed that the offer is not accepted.


For the shipment of goods from the online-store shipping costs are charged.


The shipping costs will be displayed in the summary of goods you receive before submitting your order.

 

  1. Payment

General

You will always receive an invoice, regardless of which payment method you have chosen.

Changes of address must be communicated to FDS immediately.

 

Self-inflicted late payments cause additional costs you have to bear.


Methods of Payment

The ordered goods may be paid by PayPal or invoice.


When you select PayPal as payment method, you will be guided through the checkout process until you are automatically redirected to PayPal.com to complete your payment. From then on you will have 25 minutes to complete your payment. PayPal executes payments in EUR, CZK, GBP, JPY and USD only. The conversion will be shown – and paid in Euro.

 

When paying by transfer form or bank transfer the amount is due within 7 days from receipt of the goods. The payment is made the day it is received by FDS.


Payment in installments is not possible.


FDS reserves the right to decide with each order not to offer certain payments and to refer to other forms of payment.

 

  1. Retention of title

FDS retains title to all supplied goods until full payment of the purchase price.

 

  1. Withdrawal of order

You may cancel or return your order from the date you place the order until 14 days after receipt of the ordered items without giving any reason.

 

The cancellation period is 14 days from the date on which you or a third party named by you, other than the carrier, have taken physical possession of the final product.


To exercise your right of cancellation, you must inform FDS by means of a clear explanation (by post or e-mail) of your decision to withdraw the contract. You may use the attached model withdrawal form in the appendix.


In order to exercise your right in time it is sufficient that you send your communication prior to the expiration of the withdrawal period.


The right of withdrawal is excluded if the goods are manufactured according to customer specifications or clearly tailored to personal needs.


Please note that for reasons of hygiene underwear that has already been worn cannot be returned. The purchase price will not be refunded in this case.


Effects of withdrawal:

If you cancel the contract, all payments received will be repaid promptly within 14 days from the date of the receipt of the returned ordered goods, including delivery costs (with the exception of additional costs arising from the fact that you have chosen a type of delivery other than those offered by FDS). For this repayment, FDS uses the same method of payment that you used in the original transaction, unless FDS explicitly agreed otherwise; in any case you will not be charged for this repayment.


You have to return the goods to FDS promptly and in any event not later than 14 days from the date of your notification. The deadline is met if you send the goods before the end of the 14 days.  

You have to pay for any diminished value of the goods, if this value loss is due to a not necessary way of handling the goods in order to ascertain their nature, characteristics and functioning.

The cost of returning the goods will be borne by us.


The notice of cancellation must be sent to:


Frederiqua de Silk EU s.r.o.
Míru 9/5, Duchcov, 41901
Czech Republic
Tel.: (+420) 725-584-754
E-mail:  chill@fds.style

frederiquadesilk.com      fds.style

 

  1. Warranty

Statutory warranty rights are applicable.

 

  1. Electronic communication

You agree that the contract related communication may be in electronic form.

 

  1. Privacy

With the use and processing of your data FDS complies to the legal regulations.

Your data is stored and transmitted for the sales process to the extent necessary to service providers commissioned by FDS.


FDS uses your personal data for sending you newsletters and information about new collections.



15. Applicable Law / Venue

Czech law applies to all legal transactions or other legal relations with FDS. The UN Sales Convention (CISG) and other intergovernmental agreements do not apply. In contracts with consumers that cannot be attributed to a trade or profession, this choice of law applies only so far as the protection which is afforded by mandatory provisions of the law of the State in which the consumer has his habitual residence, is withdrawn.


The place of business of FDS in Duchcov is agreed as place of jurisdiction for all disputes relating to these Terms and Conditions and contracts closed under these Terms and Conditions between non-consumers and us. FDS is also entitled to sue at the client’s place of residence.

 

16. Disclaimer for External Links

FDS hereby expressly distances themselves from linked sites. Links are made without checking the content of the linked websites.


17 Privacy Statement Google Analytics

The website frederiquadesilk.com / fds.style uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your anonymised IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for FDS and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the website. By using the website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

 

  1. Images and Copyrights

All image and intellectual property rights belong to FDS or their partners. The use of images and intellectual property is not permitted without explicit permission.

 

  1. Other

FDS has the right to unilaterally change these Terms and Conditions, to the extent necessary to adapt to changing legal frameworks. FDS will inform the customer under communication of the content of the amended regulations relating to adaptation. The change is part of the contract, if not objected to FDS within six weeks of the notification of change in writing (by post or e-mail).


Should any provisions of these General Terms and Conditions of Purchase be or become ineffective or unenforceable, then this fact shall not affect the force or effect of the remaining provisions or the entire contract. If any provisions in the contract are missing, than the gap shall be deemed to have been filled with a reasonable provision that, if the legislation so permits, comes as close as possible to the missing provision, as the parties would like to have it or as they would have agreed with a view to the sense and purpose of these General Terms and Conditions of Purchase, if they had considered the provision when executing the contract or when adding such a provision at a later point in time.

 

  1. Appendix

Model withdrawal form

If you want to withdraw the contract, please fill out this form and send it to chill@fds.style

Frederiqua de Silk EU s.r.o.
Míru 9/5, Duchcov, 41901
Czech Republic
Tel.: (+420) 725-584-754
E-mail: chill@fds.style
www.frederiquadesilk.com      fds.style



Hereby I/we give notice that I/we withdraw the contract concluded by me/us about the:

sale of the following good(s)………………………………………………………………………………….
……………………………………………………………………………………………………………………………….
Ordered on / received on…………………………………………………………………………………………
Name of customer…………………………………………………………………………………….
Customer address …………………………………….. ………………………………………….
Date / Signature of the customer…………………………………… …………………………..
……………………………………………………………………………………………………………………………….